is an online restaurant management platform that delivers scheduling, talent, and inventory management tools. The solution enables restaurant owners to track business productivity and manage day-to-day restaurant operations.

Challenge

HotSchedules experienced an outdated, unreliable platform that was lacking scalability. They needed to keep up with competiton as far as go-to-market speed and have platform stability that would meet high demand in peak seasons.

Solution

Our teams implemented a CI/CD system to accelerate software release cycles and created a new microservices architecture. AI TALENT served as an extension of the testing team and the app’s success lead to an acquisition in 2019.

is an enterprise solution for email encryption, threat protection, and email archiving that serves 21,000+ customers, including leading hospitals and banks.

Challenge

Zix was in need of additional resources without the exorbitant costs. They were experiencing a high volume of tickets among customers, and had limited timezone coverage across their support.

Solution

AI TALENT’ managed services helped Zix optimize internal processes and resources for migration work involving 100+ customers. The results included exceeding every SLA for ticket responses, increasing efficiencies and boosting customer satisfaction.

is a national accounting and intelligence technology company, empowering customers to succeed by automating their bookkeeping and reporting.

Challenge

Ceterus was in need of an enhanced and optimized database to quickly generate accurate reports. Due to a lack of internal bandwidth and resources, the company recognized its outdated consumer-facing websites and mobile applications were affecting the user experience.

Solution

AI TALENT helped Ceterus roll out a new iOS application with an updated user interface, which was recognized as the New App of the Year in 2018. Also, by implementing an automated testing framework, Ceterus experienced $300k+ in overall cost savings, increased go-to-market speed, and decreased defect leakage.

is the leading vehicle valuation and information source. Trusted by both consumers and the automotive industry, KBB provides the most heavily-referenced values in the industry.

Challenge

KBB was deploying twice a week, but needed to be able to deploy on-demand without extensive regression testing. Additionally, the company had committed to AWS and microservices architecture but needed help completing a seamless transition.

Solution

KBB is now 100% migrated to the cloud, has adopted a microservices architecture, implemented effective agile practices, and undergoes regular maintenance strategies that comply with the IT enterprise architecture. After working with AI TALENT, KBB has increased product time-to-market and instilled business confidence with a low product team attrition rate.

is a leading provider of an enterprise-class eCommerce platform that helps catalogers, retailers, direct marketers, and brand manufacturers sell goods and services online.

Challenge

With eCommerce being a competitive industry, Kibo experienced increased demand to have more technology integrations. The teams were facing slow releases, inefficient testing frameworks, and increased technical debt.

Solution

AI TALENT helped implement regression testing, QA and an automation framework to improve testing cycles. Our teams also developed a system for Kibo to track support operations to boost efficiency and reduce ticketing backlog.